Shipping policy
SHIPPING POLICY
Shipping & Digital Delivery Policy
Last updated: January 2, 2026
VendorSource® is a digital platform that provides access to vendor information, supplier resources, and other non-tangible digital products. We do not sell or ship physical products.
By placing an order on this website, you acknowledge and agree to the terms outlined in this Shipping & Digital Delivery Policy.
Digital Products Only
All products sold by VendorSource® are delivered digitally and may include:
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Vendor and supplier access
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Downloadable PDF files
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Digital documents and resources
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Subscription-based digital access
No physical goods are manufactured, packaged, or shipped.
Delivery Method
Digital products are delivered through one or more of the following:
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Email delivery to the address provided at checkout
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Secure download links
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Secure access links
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Customer account access (when applicable)
Delivery Timeframes
Most digital products are delivered:
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Instantly, or
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Within 24 hours of purchase
In some cases, delivery may take up to 48 hours due to order verification, fraud prevention checks, system delays, or high order volume.
Customer Responsibility
It is the customer’s responsibility to:
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Provide a valid and accessible email address
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Check spam, junk, and promotional folders
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Ensure email filters do not block messages from VendorSource®
VendorSource® is not responsible for delivery issues caused by incorrect email addresses or customer-side email restrictions.
No Physical Shipping
Because no physical products are shipped:
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No shipping carriers are used
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No tracking numbers are issued
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Shipping addresses are collected for billing and verification purposes only
International Orders
VendorSource® digital products are available internationally unless otherwise stated. Digital delivery is not affected by geographic location, and no customs duties or import fees apply.
Delivery Confirmation
A digital product is considered delivered once access information or download links are sent to the customer’s provided email address.